At Precious Steel, we are primarily a vehicle towing and vehicle transport provider offering towing & recovery services across Whangaparaoa, Stanmore Bay and the wider Hibiscus Coast and Auckland areas. We also offer a vehicle storage service.

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Below are answers to the questions we’re most often asked about both sides of our business.

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General Questions

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1. What services does Precious Steel provide?

We specialise in two core services:

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• Professional towing and recovery, including breakdown towing, accident recovery, and classic vehicle transport.

• Secure car storage for classic cars, project vehicles and everyday vehicles.

 

2. Where are you located?

We operate from Whangaparaoa and service all of the Hibiscus Coast, Stanmore Bay, Red Beach, Gulf Harbour, Army Bay, Tindalls Bay, Manly, Arkles Bay, Orewa, Silverdale, Millwater and surrounding North Auckland areas including the greater Auckland area .

 

3. Are you licensed and insured?

Yes — we are fully licensed, insured and experienced operators. Vehicle safety is our top priority whether we’re storing it or transporting it.

 

4. Do you offer quotes?

Absolutely. Whether you're enquiring about vehicle towing or our storage service we can provide an accurate price upfront.

 

Towing & Recovery FAQ

 

1. What areas do you tow in?

We cover Whangaparaoa, Stanmore Bay, Gulf Harbour, Army Bay, Arkles Bay, Manly, Tindalls Bay, Red Beach, Orewa, Silverdale, Millwater and the wider Hibiscus Coast. We also transport vehicles across Auckland and further if required.

 

2. How fast can you get to me?

Our response times are fast, especially within the local area. When you call, we’ll give you an accurate ETA based on current travel and job schedule.

 

3. What vehicles can you tow?

We tow cars, 4x4s, utes, vans and light commercial vehicles. We also specialise in classic cars that require extra care and attention.

 

4. Do you help with breakdowns and roadside issues?

Yes — we can assist with:

• Flat batteries / jump-starts

• Out-of-fuel situations

• Vehicles that won’t start

• Accident recovery

 

5. Do I need to stay with the vehicle?

Not always. Many customers arrange key drop-off or remote access. We can work with whatever is most convenient for you.

 

6. Can you tow vehicles from difficult driveways or private properties?

Yes. We can handle tight spaces, inclines, tricky access points and low-clearance vehicles safely and professionally.

 

7. How much does towing cost?

Costs depend on distance, location, vehicle type and recovery requirements. We always provide a clear quote before we dispatch the truck.

 

Vehicle Storage FAQ

 

1. What types of vehicles can you store?

We store classic cars, sports cars, project cars, long-term vehicles, and everyday vehicles. If you’re unsure whether your vehicle is suitable, just ask — we’ll let you know.

 

2. Is the storage facility secure?

Yes. Our facility includes secure indoor storage, CCTV, restricted access and monitored surrounds to ensure your vehicle is protected at all times.

 

3. How much does vehicle storage cost?

Storage is priced per vehicle per month, with discounts for multiple vehicles. Contact us for our current rates or see our pricing on the vehicle storage page.

 

4. Can I access my vehicle while it’s in storage?

Yes, access is easy — just let us know ahead of time so we can ensure your vehicle is ready for  collection.

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5. Do you start or maintain the vehicles while stored?

Yes services such as battery maintenance, tyre checks and vehicle start-ups are complimentary.

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6. How do I book a storage space?

Simply get in touch. We’ll confirm availability, discuss your needs and secure a space for your vehicle.

 

 

Still Have Questions?

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If you’d like more information about storing your vehicle or booking a tow, feel free to reach out anytime. We’re always happy to help and can talk you through the best options for your situation.